Verizon’s new customer service program, TracFone, has made it a bit easier for customers to get answers to questions.
The new Tracfones are designed to provide more frequent, more reliable and more efficient service to customers who are out of reach of traditional phone service.
“It has been an ongoing conversation,” the company said in a statement on Monday.
“We have been listening to customer feedback and understand how it impacts our customers and what they want from us.
We are taking this feedback into account as we create the new service that delivers on their needs.”
The company said that the new Tracs will be available to all Verizon customers, but the rollout has been slower than expected, with the first tranche only hitting Verizon’s mobile network in the fourth quarter.
TracFones are part of a Verizon-T-Mobile collaboration that has been in the works for some time.
The two companies have long had similar plans for customer service.
Verizon has long offered a wide range of customer service services including phone calls, text messaging, text messages and call forwarding.
In recent years, Verizon has started rolling out TracFs to mobile customers, including those with voice and data plans.
Verizon said it has more than 300 million customers in the United States, including more than 80 million on voice plans.
Earlier this year, Verizon rolled out a similar program for people with data plans, which is available on a variety of devices.