Apple finally admitted in a recent investor call that it had to pull iPhone X support due to a “disconnect” in the network, and now it’s the latest to do so, and many more to come.
In a statement to customers, QVC said the iPhone 7 and iPhone 7 Plus were also affected.
In an announcement, QC said that iPhone X would be temporarily removed from the network on Friday, but it did not specify which network.
The iPhone X will still work for customers who have an iPhone 7 or 7 Plus with a dual-core CPU.
But QVC also added that it will provide a refund for customers with an iPhone 8 or 8 Plus if they upgrade to the latest iPhone.
“We are in the process of assessing the impact of the disconnect and the network issues,” QVC wrote.
“As we work to resolve these issues, Q&R will no longer be able to provide refunds for iPhone X purchases.”
Q&R said customers should expect to see the app, Qubes, available to update to the newest version of the iPhone on Friday.
The announcement comes just two days after QVC was forced to pull iOS 8 support for iPhones and iPads because of a connection problem.
It said in the statement that it “could not provide support for customers whose iPhone X device was unable to connect to our network.”